FreeSpiritBingo Terms and Conditions

Welcome to FreeSpiritBingo. These Terms and Conditions govern your use of our website and all services we provide at https://freespiritbingo.com. By registering an account or accessing any part of our platform, you confirm that you have read, understood, and agreed to be bound by these terms. We encourage you to read this document carefully before using our services. If you do not accept these terms, you must not use our platform.

1. About Us

At FreeSpiritBingo, we operate under the name Jumpman Gaming Limited, a company registered in England and Wales. Our platform is licensed and regulated by the UK Gambling Commission (UKGC) under account number 39175, as well as by the Alderney Gambling Control Commission (AGCC). We have been providing online bingo and casino entertainment since 2015. Our FreeSpiritBingo casino is part of the Jumpman Gaming network, which encompasses over 240 bingo and casino brands. For any enquiries, you may reach us at support@freespiritbingo.com.

2. Eligibility and Account Registration

Our services are available exclusively to players located in the United Kingdom. To register and use our Free Spirit Bingo platform, you must meet all of the following requirements:

• You must be at least 18 years of age
• You must be a resident of the United Kingdom
• You must not be registered on any self-exclusion scheme
• You must provide accurate and truthful personal information during registration
• You must not hold more than one account with us at any time
• You must not be acting on behalf of another person

We reserve the right to verify your identity at any time. If we cannot verify your identity or age, we may suspend or permanently close your account. We operate a strict no-account-sharing policy — each account must be registered to one individual only.

3. Deposits, Withdrawals and Payments

3.1 Accepted Payment Methods

At Free Spirit Bingo, we accept a range of payment methods for both deposits and withdrawals. The following options are available to our registered players:

• Deposits: Visa, Mastercard, Maestro, PayPal, Skrill, Neteller, Paysafecard, Pay by Mobile
• Withdrawals: Visa, Mastercard, Maestro, PayPal, Skrill, Neteller, Paysafecard

3.2 Deposit and Withdrawal Limits

Our FreeSpiritBingo platform operates with the following transaction thresholds:

• Minimum deposit: £10
• Minimum withdrawal: £10
• Currency: GBP (£) only

3.3 Fees and Processing Times

We want to be transparent about any charges that may apply. Pay by Mobile deposits are subject to a £2.50 processing fee. All withdrawals incur a £2.50 fee per transaction, regardless of the method used. We process withdrawal requests within 1–5 working days; e-wallet withdrawals are typically completed faster. We do not accept credit cards in compliance with UKGC regulations.

4. Bonuses and Promotions

4.1 Welcome Bonus

Our Free Spirit Bingo casino bonus offer extends across your first three qualifying deposits. On each eligible deposit, you spin our multiplier wheel, which may award a match bonus of up to 10x your deposit amount, with a maximum of £2,000 per deposit and a total potential welcome package of up to £6,000. The minimum qualifying deposit for each stage is £10. The following conditions apply:

• Wagering requirement: 65x the bonus amount
• Maximum bonus conversion: Equal to your lifetime deposits, capped at £250
• Bonus funds must be used before withdrawal requests can be processed

4.2 No Deposit Free Spins

At FreeSpiritBingo, we also offer 20 no-deposit free spins on Big Bass Bonanza, subject to debit card verification. The following conditions apply to these spins:

• Maximum win per 10 spins: £8
• Maximum conversion: £50
• Wagering requirement: 65x

4.3 Ongoing Promotions

Here at Free Spirit Bingo, we reward our loyal players through a range of ongoing promotions, including:

• Scratch for Cash — a £1,000 monthly cash draw with no wagering requirements
• Happy Hours — free spins every Wednesday between 3pm and 7pm
• Daily Wheel & Turbo Wheel — daily free spin opportunities
• PRO Free Spins — deposit £20 and enter code PRO to claim
• Seasonal Prize Draws — including special giveaways such as iPhone competitions

4.4 Trophies Loyalty Programme

Our FreeSpiritBingo Trophies programme rewards you as you play. You earn trophies with qualifying activity, and every 5 trophies you collect advances you to the next level. From level 1 through level 16 and beyond, each milestone unlocks additional free spins. We reserve the right to amend or withdraw promotions at any time with reasonable notice.

5. Gaming Rules and Fair Play

Our Free Spirit Bingo platform offers access to over 4,000 games, including bingo, slots, jackpots, table games, live casino, scratchcards, and Slingo titles. We work with 80+ leading providers including NetEnt, Microgaming, Quickspin, ELK, iSoftBet, Pragmatic Play, Playtech, Yggdrasil, Blueprint, Red Tiger, and our own Jumpman titles. Live casino games are powered by Pragmatic Play.

We are committed to providing fair and transparent gaming. All games on our FreeSpiritBingo casino platform are subject to independent testing for randomness and fairness. We reserve the right to void any game round where a technical error has occurred or where fraudulent play is suspected.

6. Responsible Gambling

At Free Spirit Bingo, we take responsible gambling seriously. We provide a range of tools to help you manage your gaming activity, including deposit limits, session reminders, self-exclusion, and cooling-off periods. You may access these tools via your account settings at any time. We are obliged under our UKGC licence to promote safer gambling practices. If you feel that your gambling is becoming a concern, please contact organisations such as GamCare, BeGambleAware, or GamStop.

7. Account Suspension and Termination

We reserve the right to suspend or close your FreeSpiritBingo account without prior notice if we have reason to believe that:

• You have provided false or misleading information
• You have breached any of these Terms and Conditions
• Fraudulent, abusive, or collusive activity has been detected
• You have failed to meet our identity verification requirements
• Your continued use poses a risk under our AML or responsible gambling obligations

In such cases, we may withhold any funds pending investigation in accordance with our regulatory obligations.

8. Privacy and Data Protection

We collect and process your personal data in accordance with applicable UK data protection legislation, including the UK GDPR. Our Privacy Policy, available on our Free Spirit Bingo website, sets out in full how we collect, use, store, and protect your data. By agreeing to these terms, you also acknowledge our Privacy Policy.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with your use of our FreeSpiritBingo casino services shall be subject to the exclusive jurisdiction of the courts of England and Wales. We are also subject to the oversight of the UK Gambling Commission, and you may raise a dispute with an approved Alternative Dispute Resolution (ADR) provider if we cannot resolve your complaint internally.

10. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Where material changes are made, we will notify you via email or a prominent notice on our Free Spirit Bingo website. Your continued use of our services following any such changes constitutes your acceptance of the revised terms. We recommend that you check this page regularly to stay informed of any updates.

11. Contact Us

If you have any questions regarding these Terms and Conditions, our team is available to assist you. At FreeSpiritBingo, we offer 24/7 live chat support directly through our website, in-account messaging, and email support at support@freespiritbingo.com. We also maintain a comprehensive FAQ section to help you find answers quickly.